Improving care
one story at a time

Person-centered care starts with a story. Our journalists tell the stories of people who can't tell their own, helping caregivers understand them and improve their quality of life.

Get Started with MemoryWell

How it works

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1. Professional Life Story Interviews

Our award winning journalists interview the resident or their loved ones to get a sense of who they are. We then put together a beautifully told digital story.

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2. Make and Share a MemoryWell

We also collect the resident’s favorite music, hobbies, videos and readings. Together with the story, we post these profiles online giving caregivers an arsenal of personalized engagement tools.

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3. Caregivers Engage

Our profiles have the power to smooth a new resident’s care transition, help nurses redirect agitated residents or help family members connect with staff and their loved ones. MemoryWells build community.

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People love MemoryWell.

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"I have had the personal pleasure of using MemoryWell’s work. This narrative can provide helpers with a canvas to aid in providing an environment and routine that is familiar and friendly rather than foreign and frightening. It can, and does, change the world of all involved to have such a tool to make a difference.”

Teepa Snow, dementia care and training consultant

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MemoryWell breaks ground with its “use of online media, accessible by cell phone, tablet or computer, and the idea of engaging journalists to work with families on those stories.”

Paul Kleyman’s Generations Beat Online

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"The personal history or life story of someone with dementia is essential information for caregivers to build trust, gain cooperation, and enjoy meaningful interaction. Such information may be far more important than knowing someone's diagnoses, symptoms or medications. It's all about making a human connection to enhance quality of life."

Dan Kuhn, author of “Alzheimer's Early Stages”


“MemoryWell is one of the very few important things I can do to improve my sister Mary's care. St. Paul's caregivers learned: that she was a doer, an organizer and very accomplished. All the qualities/behaviors that had made her life so successful were still within her. Understanding that is everything.”

Sharon Daly, family carer with family at St. Pauls House, Chicago


"It turned out beautiful. The staff loved seeing the old pictures and learning things about my mom that they didn’t know before!"

Heather, daughter of a resident in a Chicago dementia-care unit

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"I show the MemoryWell to Chris, and she gets a kick out of it. She loves looking through the photos and seeing the stories."

Amy, caregiver for a resident of a dementia-care unit

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"When my father was diagnosed with Alzheimer's, I never expected technology to save a lot of heartache for my family. MemoryWell helps us tell my father's story to all of his caregivers and ensures he gets the personalized care he needs."

Ralph, son of a resident in a New York senior living center

For Families